Passenger eligibility requirements

Because of the demand for and expense of AeroAngel flights, passengers must have no other safe means of transportation to life-saving medical care, such as on a commercial airline flight, air ambulance, or ground transportation. We carefully screen passengers for medical need and safety. Passengers must be able to board an aircraft with several steps with assistance. Passengers must have a valid U.S government recognized form of identification, such as a passport or U.S. driver’s license. There is no charge to any passenger traveling on board an AeroAngel flight.

What we don’t do.

  • Fund airline tickets

  • Provide flights for those needing a stretcher or acute medical care

  • Allow oxygen tanks on our aircraft (concentrators are acceptable)

  • Provide flights for relocation of a family member

Scheduling

We will consider flights on short notice, but contacting us as soon as a need arises will ensure adequate time to arrange a flight.

Passenger physical requirements — A passenger must able to climb up 2-3 steps to board the aircraft, be medically stable, and able to sit upright (or slightly reclined) for the duration of the flight. (Wheelchairs can be used to transport a passenger to the plane but may not be taken on board.) For those with respiratory limitations, the pressurized cabin altitude of most jet aircraft is between 7,000-8,000 feet above sea level. Portable oxygen concentrators are permitted. Passengers can be accompanied by a family member and/or medical professional. Ground transportation can be brought up next to the plane to ease access to the aircraft.

HOW TO REQUEST A FLIGHT

Please fill out the form below with as much detail about your child’s medical condition and the dates you require your flight. We will contact you within 24 hours, if not sooner. For urgent requests, please call (303) 817-7355.

IMPORTANT NOTE: Please fill in all fields or the form will not submit. Fill in placeholder text when needed, e.g., if you don’t have a social worker; just insert “Jane Doe,” (123) 456-7890, email@gmail.com. If you do not yet have the Letter of Medical Necessity (LOMN), please upload a recent medical record or related document. The LOMN can be submitted later.

OTHER TRANSPORTATION OPTIONS

We wish we could accommodate every child. However, if your child does not meet our criteria or we are busy serving another child on the dates you are requesting, below are some other possible options from our trusted air care alliance partners:

Children’s Flight of Hope Children’s Flight of Hope provides air transportation for children to access specialized medical care. CFOH can accommodate some international requests. www.childrensflightofhope.org

Corporate Angel Network Their sole mission is to transport cancer patients to the hospital at which they need to be in order to receive a specialized form of treatment. CAN pairs empty seats - on both private and corporate planes - with qualified passengers who need the rides at no cost to passengers. www.corpangelnetwork.org

Peak Medevac - aero medical transport For patients requiring a stretcher or onboard medical care, Peak Medevac, with bases in Denver, Scottsdale, and St. Petersburg, provides air ambulance services for seriously ill patients throughout the country. (720) 649-0700. www.peakmedevac.com

The National Patient Travel Center The National Patient Travel Center provides information about all forms of charitable, long-distance medical transportation and provides referrals to all appropriate sources of help available in the national charitable medical transportation network. www.patienttravel.org 

OTHER SUPPORT RESOURCES

Brent’s Place in Denver Brent's Place is a long-term home away from home for children and families with cancer or other life-threatening illnesses while they receive treatment at local hospitals in the Denver area. www.brentsplace.org

Ronald McDonald House Charities  Ronald McDonald Houses are a “home-away-from-home” to keep parents and children together. For children facing a serious medical crisis, nothing seems scarier than not having mom and dad close-by for love and support. A Ronald McDonald House is that home-away-from-home for families so they can stay close by their hospitalized child at little or no cost. www.rmhc.org

Rally Foundation - Family Emergency Fund—to help families with the financial struggles that come with a cancer diagnosis. https://rallyfoundation.org/family-emergency-funds/